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    • CommentAuthorSilver Membershipkevin@mmf
    • CommentTimeOct 24th 2008 edited
     
    kevin@mmf

    Some users have complained that the site is slow, even on fast internet connections. Here are some tips to help:

    1. Use Firefox - We test the site across a variety of browsers, and in almost all cases, Firefox is the clear performance winner. If you're not familiar with Firefox, it is a free browser, available on most platforms from http://www.getfirefox.com. The performance differences can be shocking, especially compares to Internet Explorer 6.0. If you're on windows and insist on using Internet Explorer, it will work, but please use at least version 7 for good performance. For the mac users, Safari's in the same boat...it should be functional on the site, but it isn't as fast as Firefox.
    2. Check your memory - Our sites are accessed via the Internet, but the routing application still needs to use the horsepower of your computer to do most of it's work. The biggest variable here is RAM, and as always, the more the better. For most uses, we recommend systems with at least 1GB of RAM, however power users may want 2GB of RAM or more
    3. Restart your browser - We have noticed that most web browsers tend to leak memory from time to time. This can cause your browser and computer to get in a state where it becomes very, very slow for what seems to be no reason. Sometimes the best solution is to simply restart your browser. Advanced users can check their browser process to see how much memory their using (i.e. via the task manager in Windows). I will often see firefox.exe processes using 250MB or memory or more, at which point it's time for a restart.
    4. Check you routes- The more points your route has, the more 'juice' it requires from the route engine. If plotting long routes, try not to add points too densely. For GPS users uploading data, try to use a mode that reduces the number of points in your route data. For example, for Garmin Forerunner and Edge users, we highly recommend using "Smart Recording" mode for this purpose.
  1.  
    markgreenwood

    Hi Kevin

    First, just want to say that the site is great!

    I'm suffering from what seems to me to be a slow site. I have my workouts and rides planned in advance on your mapmyride calendar. It's editing workouts that I find very turgid. For instance if I want to delete one workout, first I have to click through 4 windows, in itself slow. When I get to the window that asks me if I want to delete just the one workout or a series, once I have clicked, it can take 30 to 40 seconds to serve up the next screen.

    I use firefox, my imac is rammed to the gills and I regularly restart my browser. 

    Are there any workarounds that, for instance allow me to delete multiple workouts, or make the same edit to multiple workouts? If this was possible, waiting once for 40 seconds wouldn't matter. But doing it for a whole series of workouts, making the same edit to each and having to wait each time begins to get on one's nerves. Just a little.

    Thanks for  any advice you can give.

    Regards, Mark

    • CommentAuthorGold Membershipaea@mmf
    • CommentTimeNov 1st 2008
     
    aea@mmf
    markgreenwood,

    The iMac, like most other computers need to maintain a constant movement of bits and bytes over its gills; while it may seem beneficial to have ram up to the gills in reality this impedes the movement of bytes, bits are small enough to pass through unhindered, resulting in byteoxia; this condition can be fatal to younger, or otherwise immunodeficient individuals.

    Okay, in all seriousness your condition sounds very unusual, can you please submit a bug report (that way we can get all your browser information) and try to replicate the issue.
    • CommentAuthorFree Memberjpreis
    • CommentTimeDec 3rd 2008
     
    jpreis

    MMR -

    The suggestions above all imply that root cause of the sluggish performance is at the client end.  I use Firefox, with 4 GB of RAM and I write Java (SE & EE) code on my machine and as such am very sensitive to memory stats.  None of these are an issue for me.

     It's also consistently slow on other corporate PCs with huge pipes and rediculous amounts of memory.  (I was formerly in PC HW and SW development for Lenovo).  It's slow from my dad's house, like cold molasses (sp?) on my machine at work.

    Are you getting the message?

  2.  
    foxesandhounds

    I can't find where/how to set the "Smart Recording" mode. Please help.

    Thanks.

    Phil

  3.  
    foxesandhounds
    OK, I found it. It's not on MapMyRide, it's on the GPS (on Garmin Edge 705 press Menu, Settings, Data Recording). Phil
    • CommentAuthorFree Membersmith11
    • CommentTimeMar 25th 2009
     
    smith11

    I assume if I set the cut map with zoom level from 11-17 then it'll be 
    bigger file (bytes) than 13-17 ?. It took me for three days and nites to 
    download and make cut maps for this 32G transfer. Delorme should 
    have these pre-cutmaps available for customer to download and once 
    after download, user can only do transfer to SD, that is it  

    For biking or geocache is not big deal with slow screen refresh, for 
    automobile is little kind of annoyance but while you are driving and also focus 
    on this small screen, accident may happened. Still good enough compare 
    with other out door GPS brands or even Automobile GPSs. The beauty of 
    this is at nite, user can see the graphic image like as daytime for better 
    visualization.

    --------

    smith11

    social bookmark 

    • CommentAuthorFree Memberswc7916
    • CommentTimeMay 14th 2009
     
    swc7916

    I stopped trying to use MapMyRide a long time ago because of slow performance.    All I want to do is click-click-click and recreate my routes, but I just tried again today and it's still so slow that for all practical purposes, it's unusable.

    • CommentAuthorSilver Membershipkevin@mmf
    • CommentTimeJun 19th 2009
     
    kevin@mmf

    We've undergone a bunch of server upgrades so you'll notice a remarked difference.  If people are still seeing slowness, we recommend taking a look at your own browser and programs running.  Because the map is "browser-based", it's relying on your own browser for memory storage of routes, poinst, etc.  If you have a slow or older machine, this may cause issues...

    We're trying to find a work around to put more of this loading on our end so keep tuned for more...

    -Kevin
    Co-Founder

    • CommentAuthorFree MemberPeter-DG
    • CommentTimeJun 19th 2009
     
    Peter-DG

    Note that some slow performance can be due to problems accessing the google.com dynamic map tile servers.  If you have slow response go to maps.google.com and navigate to the same map.  If that map is slow to display the problem is accessing google not MapMyRide.

    For me google maps took forever to display after I switched my ISP.  After lots of research found that windows was pointing to a slow DNS server.  I had to disable windows automatic DNS selection and specify a pair of good DNS IP's. That made a huge differnce.

    • CommentAuthorFree Memberadam1567
    • CommentTimeJun 23rd 2009
     
    adam1567

    Well… I visit your website first time and found this site very useful and interesting! Well… you guys doing nice work and I just want to say that keep rocking and keep it up!!!!

    Adam

    Workouts

     

    • CommentAuthorFree Memberdomjoel
    • CommentTimeSep 11th 2009
     
    domjoel

    I will surely take note of this..

    thanks ..

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