Some users have complained that the site is slow, even on fast internet connections. Here are some tips to help:
Use Firefox - We test the site across a
variety of browsers, and in almost all cases, Firefox is the clear
performance winner. If you're not familiar with Firefox, it is a free
browser, available on most platforms from http://www.getfirefox.com.
The performance differences can be shocking, especially compares to
Internet Explorer 6.0. If you're on windows and insist on using
Internet Explorer, it will work, but please use at least version 7 for
good performance. For the mac users, Safari's in the same boat...it
should be functional on the site, but it isn't as fast as Firefox.
Check your memory -
Our sites are accessed via the Internet, but the routing application
still needs to use the horsepower of your computer to do most of it's
work. The biggest variable here is RAM, and as always, the more the
better. For most uses, we recommend systems with at least 1GB of RAM,
however power users may want 2GB of RAM or more
Restart your browser
- We have noticed that most web browsers tend to leak memory from time
to time. This can cause your browser and computer to get in a state
where it becomes very, very slow for what seems to be no reason.
Sometimes the best solution is to simply restart your browser. Advanced
users can check their browser process to see how much memory their
using (i.e. via the task manager in Windows). I will often see
firefox.exe processes using 250MB or memory or more, at which point
it's time for a restart.
Check you routes-
The more points your route has, the more 'juice' it requires from the
route engine. If plotting long routes, try not to add points too
densely. For GPS users uploading data, try to use a mode that reduces
the number of points in your route data. For example, for Garmin
Forerunner and Edge users, we highly recommend using "Smart Recording"
mode for this purpose.
I'm suffering from what seems to me to be a slow site. I have my workouts and rides planned in advance on your mapmyride calendar. It's editing workouts that I find very turgid. For instance if I want to delete one workout, first I have to click through 4 windows, in itself slow. When I get to the window that asks me if I want to delete just the one workout or a series, once I have clicked, it can take 30 to 40 seconds to serve up the next screen.
I use firefox, my imac is rammed to the gills and I regularly restart my browser.
Are there any workarounds that, for instance allow me to delete multiple workouts, or make the same edit to multiple workouts? If this was possible, waiting once for 40 seconds wouldn't matter. But doing it for a whole series of workouts, making the same edit to each and having to wait each time begins to get on one's nerves. Just a little.
The iMac, like most other computers need to maintain a constant movement of bits and bytes over its gills; while it may seem beneficial to have ram up to the gills in reality this impedes the movement of bytes, bits are small enough to pass through unhindered, resulting in byteoxia; this condition can be fatal to younger, or otherwise immunodeficient individuals.
Okay, in all seriousness your condition sounds very unusual, can you please submit a bug report (that way we can get all your browser information) and try to replicate the issue.
The suggestions above all imply that root cause of the sluggish performance is at the client end. I use Firefox, with 4 GB of RAM and I write Java (SE & EE) code on my machine and as such am very sensitive to memory stats. None of these are an issue for me.
It's also consistently slow on other corporate PCs with huge pipes and rediculous amounts of memory. (I was formerly in PC HW and SW development for Lenovo). It's slow from my dad's house, like cold molasses (sp?) on my machine at work.